Shipping policy

🚚 Shipping Policy – PetNas
At PetNas, we aim to deliver your pet products in a timely and reliable manner. Please read our Shipping Policy carefully before placing an order.
By ordering from https://buypetnest.com, you agree to the terms outlined below.
1. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be prepared for shipment.
2. Shipping Time
United States: Estimated delivery time is 7–15 business days
Delivery times may vary depending on location, product availability, and courier performance.
Please note that these are estimated delivery times, not guaranteed.
3. Shipping Charges
Shipping charges (if applicable) are displayed at checkout.
In some cases, free shipping may be offered as part of a promotion.
4. Tracking Information
Once your order is shipped, you will receive a tracking number via email.
Tracking information may take 24–72 hours to update after dispatch.
5. Delays
Shipping delays may occur due to:
High order volume
Customs clearance
Weather conditions
Courier or logistics issues
PetNas is not responsible for delays caused by circumstances beyond our control.

Customs inspections may occasionally cause additional delays. PetNas is not responsible for such delays.
6. Incorrect Address

Address changes are not guaranteed once the order has been processed.
Customers are responsible for providing the correct shipping address.
Orders shipped to an incorrect address provided by the customer are not eligible for refunds.
7. Lost or Damaged Package

Orders marked as delivered by the carrier but claimed as not received are not eligible for refunds or replacements.
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
We will work with the shipping carrier to resolve the issue.
8. International Shipping
Currently, PetNas ships only within the United States.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us:
📧 Email: buypetnest.store@gmail.com
🌐 Website: https://buypetnest.com